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Coordinator, Individualized Care at Cardinal Health - ApplyBlast

Coordinator, Individualized Care

Cardinal Health

5 months ago

Remote

Full Time

Junior

0 applicants

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About this role

Act as a Specialty Pharmacy Access and Patient Support representative for Cardinal Health Sonexus, handling inbound and outbound calls to resolve patient inquiries and manage medication access. You will investigate physician and patient concerns, document adverse events, and coordinate with external referral sources using proprietary software in a remote call center environment.

Responsibilities

Handle inbound calls to determine needs and provide one-call resolution
Investigate and resolve patient and physician inquiries in a timely manner
Enter detailed patient information into proprietary software while on calls
Place outbound calls for patient follow-ups and confirmation of details
Identify, document, and submit adverse events during customer contact

Skills

Qualifications

High School Diploma or GEDCertified Pharmacy Technician (Preferred)

About Cardinal Health

cardinalhealth.com

Headquarters

Dublin, Ohio, United States

Company Size

10001+ employees

Founded

1971

View Profile

Cardinal Health is a global healthcare services and products company dedicated to enhancing the cost-effectiveness of healthcare. The company provides essential logistics, medical supplies, and solutions that focus on improving patient care while reducing costs and enhancing operational efficiency. Committed to quality and innovation, Cardinal Health plays a pivotal role in the healthcare supply chain, ensuring that the right products are delivered to meet the needs of healthcare providers and patients alike.