Desjardins

Coordonnateur ou coordonnatrice, Centre d'appel en gestion de patrimoine

Desjardins(1 month ago)

HybridFull TimeMedior$68,450 - $92,223 (estimated)Customer Service - Wealth Management
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About this role

Coordinator for the Wealth Management Call Center responsible for organizing daily team activities and ensuring high-quality service to members and clients. The role balances oversight of call center operations with direct call handling to maintain service continuity.

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Required Skills

  • Team Coordination
  • Schedule Planning
  • Customer Service
  • Call Handling
  • Queue Management
  • Complaint Resolution
  • Process Adherence
  • Wealth Management

Qualifications

  • DEP (Diplôme d'études professionnelles)
Desjardins

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