Copy of Customer Service Associate
Royalbrassandhose
About this role
The Customer Service Associate at Royal Brass and Hose plays a vital role in ensuring customer satisfaction by processing orders accurately, answering product inquiries, and fulfilling customer needs in a fast-paced environment. The role involves handling order entry, open order management, back-order fill management, and support with various warehouse and front counter duties to facilitate customer success.
Skills
Qualifications
About Royalbrassandhose
royalbrassandhose.comRoyal Brass & Hose is an online distributor and e-commerce provider of mobile-equipment components, specializing in hydraulic and pneumatic products such as hoses, fittings, adapters, PTO drives, and fasteners. Their site offers a searchable parts catalog by part number or keyword, account management, order history, and list/ordering tools geared to dealers, fleets, repair shops, and service technicians. Royal Brass & Hose emphasizes sourcing high-quality replacement and OEM-style components to support maintenance and repair of heavy and mobile equipment.
About Royalbrassandhose
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Royalbrassandhose.
Salary
$76k – $102k
per year