Core Operations - Quality Control

The Ops Support Assistant 4 is an entry-level role providing day-to-day operations support, including record maintenance, account opening, and serving as a liaison between operations staff, clients, and custodians. The position requires a strong understanding of banking operations, risk management, and quality review processes to ensure operational excellence and regulatory compliance. The role involves performing quality checks, identifying process gaps, and escalating concerns to maintain workflow efficiency and service level agreements.