Corp Cust Service Rep 1

This role involves validating patient identity, analyzing balances, and resolving customer concerns by coordinating with various departments to ensure accurate billing and demographic information. The position requires handling incoming calls and mail from patients, attorneys, and other stakeholders while applying knowledge of managed care contracts and medical terminology. The role demands strong problem-solving skills, the ability to work under pressure in a high-volume call center environment, and proficiency with Microsoft systems.