Costumer Service: German (mid shift)
FeverUp(7 days ago)
About this role
This customer support role involves providing assistance via email, phone, and social media, managing customer inquiries, handling complaints, and ensuring customer satisfaction. It is a remote position with a scheduled shift in the late afternoon and evening hours.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Zendesk
- Multilingual
About FeverUp
feverup.comFever is an events discovery and ticketing platform that helps users discover and book curated experiences worldwide — from concerts and festivals to immersive art exhibitions, tours, and top attractions. The company partners with promoters and venues and also produces proprietary experiences (notable examples include Candlelight concerts and Van Gogh immersive shows) while listing third‑party events across many cities. Founded by Ignacio Bachiller, Francisco Hein, and Alexandre Perez Casares, Fever offers personalized recommendations and seamless web and mobile booking to make finding local things to do easier.
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