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CPC Processor I Customer Support at Datavant - ApplyBlast

CPC Processor I Customer Support

Datavant

3 months ago

2.1 on Glassdoor

Cheyenne, Wyoming

Onsite

Full Time

Junior

0 applicants

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About this role

A full-time Customer Service Representative at Datavant handles release of information inquiries via telephone, email, and written correspondence within the healthcare data ecosystem. The role involves accurately researching and resolving patient requests while documenting all interactions in company systems and maintaining strict confidentiality. Candidates will adhere to departmental procedures and interact professionally with diverse stakeholders including providers, health plans, and researchers.

Responsibilities

Answer and conduct business on the telephone professionally
Process release of information related requests accurately
Document all calls and inquiries in software systems
Resolve patient data inquiries via multiple channels
Maintain confidentiality of sensitive health information

Skills

About Datavant

datavant.com

Headquarters

Phoenix, Arizona, United States

Company Size

1001-5000 employees

Founded

2017

View Profile

Datavant is a data collaboration platform for healthcare that enables secure, privacy-first linking and sharing of clinical and real-world data. Its network includes 350+ real-world data partners, access to more than 80,000 hospitals and clinics, and reaches 70% of the top 100 largest health systems. Datavant provides de-identification, record-linking and governance tools to enable analytics, research, and commercial decision-making without exposing identifiable patient information. Life sciences companies, health systems, payers, and data partners use its platform to combine distributed datasets for insights while maintaining regulatory and privacy controls.