Credentialing Specialist

The Credentialing Specialist will lead the first-line management of the credentialing associate team, providing training, documentation, and process improvements for BetterHelp's insurance credentialing workflows. This role involves monitoring team performance, resolving credentialing issues, and collaborating with internal teams and external partners to ensure timely and accurate provider credentialing. The position focuses on optimizing processes, maintaining accurate provider databases, and supporting the expansion of mental healthcare access.