Credit Card Operations & Support Specialist (Remote - WA, ID, OR, CA)

Banner Bank(8 days ago)

WashingtonOnsiteFull TimeJunior$40,000 - $49,999

About this role

A Credit Card Operations & Support Specialist at Banner Bank provides client support and handles various operational tasks related to credit card services. The role involves assisting customers with inquiries, account maintenance, fraud management, and ensuring compliance with policies and regulations. It offers opportunities for customer interaction and process improvement within the banking sector.

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Required Skills

Customer Service
Account Management
Fraud Prevention
Communication
Problem Solving
Relationship Building
Data Analysis
Financial Knowledge
Regulations Compliance
Cross Selling

About Banner Bank

bannerbank.com

New Relic is a cloud-based observability platform that helps engineering and operations teams monitor, troubleshoot, and optimize applications and infrastructure by collecting metrics, traces, logs, and events. Its product suite includes application performance monitoring (APM), distributed tracing, infrastructure monitoring, log management, synthetic and real-user monitoring, and customizable dashboards and alerts. The platform emphasizes unified telemetry, broad integrations, and developer-friendly APIs to provide end-to-end visibility across cloud-native and microservices environments. Organizations use New Relic to reduce mean time to resolution, improve performance, and correlate telemetry for capacity planning and incident response.

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