Credit & Collections Representative (Remote - Night Shift)
Xfinity
About this role
A Customer Service and Collections Agent at Comcast supports account collections, handles customer inquiries, and resolves delinquent accounts while maintaining compliance with relevant guidelines. The role involves communication through calls, chat, and email, with a focus on customer satisfaction and problem-solving.
Skills
About Xfinity
xfinity.comXfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Salary
$30k – $35k
per year