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Credit Control Manager at GoStudent - ApplyBlast

Credit Control Manager

GoStudent

1 month ago

2.5 on Glassdoor

Remote

Full Time

Manager

1 applicant

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About this role

The Credit Control Manager at GoStudent will lead the recovery of overdue payments, resolve payment disputes with empathy, and work to retain families as customers. The role involves proactive outreach via phone, email and live chat, accurate documentation in CRM systems, and close collaboration with Revenue Operations and Customer Success teams.

Responsibilities

Proactively contact customers with overdue or disputed payments
Resolve payment disputes and negotiate payment plans
Document interactions in CRM and collaborate with Revenue Operations

Skills

About GoStudent

gostudent.org

Headquarters

Vienna, Wien, Austria

Company Size

1001-5000 employees

Founded

2016

View Profile

GoStudent is an online and in-person tutoring company founded in Vienna, offering personalized one-on-one lessons for schoolchildren across 30+ subjects. It provides live video sessions via its proprietary GoClass virtual classroom, as well as in-person tuition at physical learning centers, with AI-powered tools such as lesson summaries and interactive quizzes. The company operates in multiple countries and reports a 95% student success rate in improving grades.