HeartLine
This role involves responding to inbound crisis and social service referrals via phone, text, chat, and email in a 24/7 call center setting. The position requires providing crisis de-escalation, problem-solving, brief assessments, and appropriate social service referrals to individuals in need. All client and resource information must be accurately recorded in the contact center database.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HeartLine.