Crisis Counselor/Specialist (Intervention Program)

The Crisis Counselor/Specialist conducts 988 phone and walk-in crisis services, including mobile dispatch, level of care assessments, safety planning, and other crisis interventions. This role involves performing effective crisis assessments, triage, and stabilization while providing clinical level-of-care evaluations and telephone crisis counseling. The specialist also participates in mobile outreach, conducts aftercare follow-ups, and collaborates with community partners to provide service referrals and linkage.