Crisis Helpline Responder (Australia)
Intellect(1 month ago)
About this role
A Crisis Helpline Responder in Australia provides immediate support and assistance to individuals experiencing emotional distress or mental health crises. The role involves engaging empathetically with callers, assessing their needs, and providing guidance or referrals. It is a vital position within the mental health care sector focused on crisis intervention.
Required Skills
- Empathy
- Crisis Intervention
- Active Listening
- Phone Support
- Mental Health
About Intellect
intellect.coIntellect is a global mental health benefits provider that supports over 4 million members across more than 100 countries in 120+ languages. The company offers a wide range of services, including coaching, therapy, self-care tools, crisis management, and learning and development programs. By integrating these offerings, Intellect aims to redefine mental health support for the modern workforce, enhancing employee well-being and productivity. Its comprehensive approach makes mental health resources accessible and effective for global organizations.
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