Crisis Helpline Responder (Malaysia)

Intellect(2 years ago)

RemoteFull TimeJunior$40,291 - $55,024 (estimated)Clinical

About this role

A part-time Crisis Helpline Responder at Intellect works on the company's telephone crisis helpline, providing immediate mental health support to callers affected by suicide, self-harm, or bereavement. The role is part of Intellect's digital mental healthcare services focused on increasing accessibility and reducing stigma around mental health.

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Required Skills

Crisis Counseling
Risk Assessment
De-escalation
Triage
Call Documentation
GDPR Compliance
Emotional Resilience
Shift Handover

Qualifications

Crisis Intervention Training
Suicide Prevention Training
Professional Indemnity Insurance

About Intellect

intellect.co

Intellect is a global mental health benefits provider that supports over 4 million members across more than 100 countries in 120+ languages. The company offers a wide range of services, including coaching, therapy, self-care tools, crisis management, and learning and development programs. By integrating these offerings, Intellect aims to redefine mental health support for the modern workforce, enhancing employee well-being and productivity. Its comprehensive approach makes mental health resources accessible and effective for global organizations.