Crisis Helpline Responder (Singapore)

Intellect(2 years ago)

RemoteFull TimeJunior$40,015 - $54,678 (estimated)Healthcare

About this role

A part-time Crisis Helpline Responder at Intellect provides immediate emotional and clinical support to callers affected by suicide, self-harm, bereavement, or acute distress. The role supports a digital mental healthcare service aiming to make mental health support accessible and preventative. The responder represents Intellect during dedicated shifts and helps connect callers to appropriate follow-up services.

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Required Skills

Crisis Intervention
Suicide Prevention
De-escalation
Risk Assessment
Triage
Call Reporting
GDPR Compliance
Crisis Management
Emotional Resilience
Communication

Qualifications

Crisis Intervention Training
Suicide Prevention Training
Professional Indemnity Insurance

About Intellect

intellect.co

Intellect is a global mental health benefits provider that supports over 4 million members across more than 100 countries in 120+ languages. The company offers a wide range of services, including coaching, therapy, self-care tools, crisis management, and learning and development programs. By integrating these offerings, Intellect aims to redefine mental health support for the modern workforce, enhancing employee well-being and productivity. Its comprehensive approach makes mental health resources accessible and effective for global organizations.