Crisis Helpline Responder (Singapore)

Intellect(10 months ago)

RemoteFull TimeJunior$40,015 - $54,678 (estimated)Mental Health

About this role

A part-time Crisis Helpline Responder at Intellect provides immediate support to people affected by suicide, self-harm, or suicidal ideation via a telephone hotline. The role sits within a digital mental healthcare team focused on making mental health support accessible and preventative. It requires prior helpline experience and relevant crisis/suicide prevention training.

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Required Skills

Crisis Intervention
Suicide Prevention
Risk Assessment
Telephone Counselling
De-escalation
Triage
Case Management
Call Documentation
GDPR Compliance
Emotional Resilience

+1 more

Qualifications

Crisis Intervention Training
Suicide Prevention Training
Professional Indemnity Insurance

About Intellect

intellect.co

Intellect is a global mental health benefits provider that supports over 4 million members across more than 100 countries in 120+ languages. The company offers a wide range of services, including coaching, therapy, self-care tools, crisis management, and learning and development programs. By integrating these offerings, Intellect aims to redefine mental health support for the modern workforce, enhancing employee well-being and productivity. Its comprehensive approach makes mental health resources accessible and effective for global organizations.