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Crisis Intake Case Manager at MIND 24-7 - ApplyBlast

Crisis Intake Case Manager

MIND 24-7

28 days ago

2.7 on Glassdoor

Phoenix, Arizona, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Crisis Intake Case Manager serves as the first point of contact for individuals experiencing behavioral health crises, conducting comprehensive assessments and safety screenings to determine appropriate levels of treatment. This role involves collaborating with a multidisciplinary team to coordinate admissions, provide patient orientation, and support discharge planning while maintaining accurate documentation. The position requires utilizing trauma-informed de-escalation techniques and adhering to safety protocols in a fast-paced, 24/7 crisis setting.

Responsibilities

Conduct comprehensive initial case assessments and perform suicide and safety risk screenings
Coordinate admissions logistics and support multidisciplinary treatment team in determining appropriate care levels
Provide trauma-informed de-escalation techniques and safely participate in physical interventions when required

Skills

Qualifications

High School DiplomaBachelor's in PsychologyLevel 1 Fingerprint Clearance CardCPR certificationSafeClinch or equivalent de-escalation training

About MIND 24-7

mind24-7.com

Headquarters

Scottsdale, Arizona, United States

Company Size

501-1000 employees

Founded

2021

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MIND 24-7 operates walk-in mental health clinics in Arizona, providing behavioral health services with doors open 24/7. Patients can receive immediate, no‑appointment care for urgent mental health needs and crisis stabilization. The clinics focus on rapid access, assessment, and connecting people to appropriate follow‑up treatment and community resources. Their mission — "Walk In. Get Help. Feel Better — Today" — emphasizes same‑day, accessible support.