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Critical Situation Manager (CSM) at Leidos - ApplyBlast

Critical Situation Manager (CSM)

Leidos

4 months ago

3.9 on Glassdoor

Norfolk, VA

Hybrid

Full Time

Senior

0 applicants

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About this role

Leidos is seeking a Critical Situation Manager (CSM) to support the NMCI/SMIT program by managing critical network incidents and operational continuity for the Navy-Marine Corps Intranet. This role involves overseeing 24/7 watch operations, leading incident resolution across multiple Network Operations Centers, and mentoring teams to ensure compliance with security and administrative policies. The CSM acts as a liaison between technical teams, executives, and customers, driving improvements to monitoring policies and standard operating procedures while managing security events and disaster recovery scenarios.

Responsibilities

Manage critical network incidents and operational continuity for Navy infrastructure
Oversee 24/7 watch operations and lead resolution of high-priority outages
Mentor junior team members and ensure compliance with administrative policies
Coordinate communication with executives and customers regarding service disruptions
Develop and update standard operating procedures for security and incident management

Skills

Qualifications

BS in Computer Science or related fieldActive Secret security clearanceDoD-8570 IAT Level 2 certificationExperience in DOD environmentITIL Foundations knowledge

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.