CRM Administrator

The CRM Administrator is responsible for the day-to-day administration, configuration, support, and maintenance of the organization's Customer Relationship Management (CRM) system. This role ensures the CRM is optimized for business needs, supports users across departments, and works closely with stakeholders to enhance system functionality. The ideal candidate has strong technical proficiency, problem-solving skills, and a keen understanding of CRM best practices to drive user engagement and improve customer experience.