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CRM Architect at Concentrix - ApplyBlast

CRM Architect

Concentrix

3 months ago

3.3 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Senior D365 CRM Architect at Concentrix leads the end-to-end design, implementation, and optimization of Microsoft Dynamics 365 Customer Engagement solutions. The role involves translating complex business requirements into robust architectural designs, overseeing customizations, and providing technical leadership to delivery teams across various CRM modules.

Responsibilities

Lead end-to-end design and implementation of D365 CRM solutions
Translate business requirements into robust architectural designs
Oversee solution configuration and customizations including plugins
Provide technical leadership and guidance to delivery teams
Drive governance around D365 customizations and Power Platform components

Skills

Qualifications

Microsoft Certified: Power Platform Solution Architect Expert

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.