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CRM Business Architect at Accenture - ApplyBlast

CRM Business Architect

Accenture

14 days ago

3.9 on Glassdoor

Dublin, County Dublin, Ireland

Onsite

Full Time

Senior

0 applicants

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About this role

Accenture Song is seeking a CRM Business Architect to help clients translate growth and operational priorities into practical CRM capabilities and transformation roadmaps. This mid-senior role combines business architecture, CRM strategy, marketing technology, and enterprise AI to design integrated solutions across CRM, data, and AI ecosystems. The position involves assessing current capabilities, defining target states, and leading multidisciplinary teams from discovery through delivery.

Responsibilities

Lead discovery with senior stakeholders to define business priorities and pain points
Develop current- and future-state business architectures spanning customer journeys and capabilities
Design end-to-end CRM and martech architectures connecting customer experience and data ecosystems

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.