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CRM Business System Analyst at Leidos - ApplyBlast

CRM Business System Analyst

Leidos

4 months ago

3.9 on Glassdoor

Washington, DC

Hybrid

Full Time

Senior

0 applicants

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About this role

Leidos is seeking a CRM Business System Analyst to support the Digital Solution, Inc. program with a focus on customer relationship management technical support and consulting. The role requires onsite and remote collaboration with VIP clients to optimize business processes, manage support ticketing systems, and train users on proprietary IQ software within a Capitol Hill environment.

Responsibilities

Provide daily technical support for intranet Quorum product to customers
Consult with customers on business processes and CRM software usage
Guide and formulate new sound business and technical processes
Coordinate with technology teams to develop testing for system functions
Train new customers on IQ product during office turnover

Skills

Qualifications

Bachelor's degree2+ years relevant experienceU.S. CitizenshipPublic Trust Security Clearance eligibility

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.