CRM & CDP Technical - Integration Analyst (Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP)

This role provides technical oversight for the implementation of Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP) at Air Canada Vacations, ensuring data integrity, identity resolution, and reliable integrations across the organization's broader ecosystem. The position acts as the internal technical authority, collaborating with architects and system integrators to validate designs, mitigate delivery risks, and facilitate knowledge transfer for stable post-launch operations. The role requires strong expertise in CRM/CDP data modeling, integration patterns, and identity resolution to support unified customer profiles and scalable enterprise platforms.