CRM & Client Engagement Coordinator

The CRM & Client Engagement Coordinator supports the CRM and Clienteling Manager in executing and operating initiatives across all retail channels, including e-commerce. The role involves managing client gift programs, supporting CRM projects, and operating CRM/Clienteling applications to enhance customer data utilization and reporting. Additionally, the position coordinates e-newsletters, manages marketing campaign schedules, and collaborates with the Customer Relation Center to improve customer satisfaction and achieve e-commerce budget targets.