Scenic UK
The CRM & Customer Growth Manager will develop and execute a comprehensive CRM and customer lifecycle strategy to drive direct-to-consumer growth for Scenic Luxury Cruises & Tours and Emerald Cruises. This role focuses on growing the prospect database, improving lead conversion, and delivering a connected customer experience through data, automation, and personalization. The position requires a strategic leader who can build a scalable CRM program that contributes directly to revenue growth and customer lifetime value.
Scenic Luxury Cruises & Tours offers ultra-luxury, all-inclusive river cruises, ocean voyages, and land journeys spanning all seven continents, over 100 countries, and more than 600 destinations. Their experiences include river cruising in Europe and Asia, expedition ocean voyages aboard flagship ships like Scenic Eclipse, and handcrafted land journeys. Every journey is designed to deliver 6-star luxury with inclusive dining, beverages, excursions, and premium onboard experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Scenic UK.