CRM Implementation Specialist

The CRM Implementation Specialist supports clients with technical requirements for CRM platform setups, configuration, and custom integrations, acting as a key resource in defining solutions to meet business needs. Reporting to a Digital Strategy Consultant, the role involves collaborating with stakeholders, managing projects within scope and timelines, and facilitating knowledge transfer to enable client self-support. Candidates must navigate new platforms independently while staying current with AI automation tools and obtaining relevant vendor certifications.