CRM & Loyalty Manager
12thtribe
About this role
A CRM & Loyalty Manager position focused on developing and executing strategies that enhance customer engagement, loyalty, and retention across multiple channels. The role involves leading cross-functional collaborations, managing budgets, and optimizing customer lifecycle programs to drive revenue growth.
Skills
About 12thtribe
12thtribe.comThis appears to be an independent direct‑to‑consumer e-commerce brand built on Shopify, offering a curated selection of lifestyle and consumer products through a mobile‑first web storefront. The company emphasizes clean design, simple checkout, fast shipping, and responsive customer support to create a frictionless online shopping experience. It leverages Shopify’s payments, order management, and analytics while using email and social channels for customer acquisition and retention. The brand positions itself around product quality, thoughtful sourcing, and easy returns to build trust and repeat business.
About 12thtribe
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for 12thtribe.
Salary
$90k – $130k
per year