CRM Manager (Salesforce)

ClearBank(1 month ago)

HybridFull TimeManager$117,564 - $154,014 (estimated)ClearBank Group Holdings

About this role

The CRM Manager (Salesforce) at ClearBank leads the development, optimization, and governance of the Salesforce platform, ensuring it aligns with business objectives to enhance customer engagement and operational efficiency. This role involves managing a high-performing team, collaborating with senior stakeholders to prioritize CRM initiatives, and overseeing the integration and innovation of the Salesforce architecture to support regulatory compliance and data management. Additionally, the manager establishes governance forums and tracks KPIs to measure CRM effectiveness and ROI across the organization.

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Required Skills

CRM Strategy
Salesforce Management
Team Leadership
Stakeholder Engagement
Compliance Partnership
Data Analysis
Platform Innovation
Change Management
KPI Tracking
Customer-Centric Focus

+5 more

Qualifications

Salesforce certifications (Administrator, Advanced Admin, Sales/Service Cloud Consultant)

About ClearBank

clear.bank

ClearBank is a fully regulated UK bank that provides innovative financial technology solutions centered around a cloud-based API. Its services enable businesses, including fintechs, banks, and large corporates, to access real-time payments and banking infrastructure. With a commitment to supporting client growth, ClearBank offers tailored solutions without compromising competition, allowing its partners to thrive in a rapidly changing financial landscape. The bank is authorized and regulated by both the UK’s Prudential Regulation Authority and the Financial Conduct Authority.