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CRM Manager at Tory Burch - ApplyBlast

CRM Manager

Tory Burch

1 month ago

3.5 on Glassdoor

Shanghai, China

Onsite

Full Time

Manager

0 applicants

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About this role

The CRM Manager leads the Greater China CRM strategy, overseeing customer data management, analytics, loyalty programs, and social CRM across retail, e-commerce, and social touchpoints. This role partners with cross-functional teams to create a consistent, compliant, and insight-led customer experience while managing local data flow and clienteling tools. The position also involves supporting Singapore and APAC wholesale markets on CRM data consolidation and regional alignment.

Responsibilities

Develop and execute Greater China CRM strategy and customer journey
Manage customer data flow, governance, and analytics across markets
Lead loyalty programme strategy and customer lifecycle management

Skills

About Tory Burch

toryburch.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2004

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Visit Tory Burch to shop for Women’s Clothing, Dresses, Designer Shoes, Handbags, Accessories & More. Enjoy Free Shipping & Returns on Every Order at ToryBurch.com.