bluecross

CRM Process Change Analyst - Fixed Term Contract

bluecross

18 days ago
Burford, Oxfordshire
Hybrid
Full Time
Medior
0 applicants
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About this role

Blue Cross is seeking a CRM Process Change Analyst to lead process change and impact analysis for operational updates related to Microsoft Dynamics 365 CRM. The role involves supporting system changes, documentation, stakeholder engagement, and ensuring effective process embedding within a complex organization.

Skills

bluecross

About bluecross

blueshieldca.com

Blue Shield of California is a health insurance provider serving California with both employer-sponsored and individual & family plans. It offers HMO and PPO options, along with dental and vision coverage. The plans are designed to fit a range of budgets, making health insurance accessible for individuals, families, and employers. The company presents these offerings on blueshieldca.com to help customers compare options and enroll.

About bluecross

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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