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CRM Product Manager at Desjardins - ApplyBlast

CRM Product Manager

Desjardins

3 days ago

4.1 on Glassdoor

Montréal, Quebec, Canada

Hybrid

Full Time

Senior

0 applicants

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About this role

The CRM Product Manager plays a key role in evolving member and customer relationship management by leading CRM initiatives that modernize service delivery. The role involves translating business needs into clear product requirements, managing the product backlog, and collaborating with cross-functional teams to ensure successful solution delivery. This position requires strong product management expertise, CRM knowledge, and the ability to drive initiatives from concept to value realization.

Responsibilities

Manage CRM initiatives aligned with product priorities and deliver business value
Analyze business needs and translate them into clear product requirements
Define and evolve the product backlog based on business value and user feedback