CRM Product Owner
Euronext(1 month ago)
About this role
CRM Product Owner responsible for the Customer Service module of Microsoft Dynamics CRM based in Bangalore. Leads product vision and roadmap, aligning solutions with business objectives and securing stakeholder buy-in. Translates business requirements into user stories, manages the product backlog, and partners with development teams to deliver and stabilize the product while driving user adoption through training and documentation.
Required Skills
- Dynamics CRM
- Customer Service
- Sales
- Email-To-Case
- Routing
- Scheduling
- Queues
- Knowledge Articles
- SLAs
- Unified Routing
+12 more
About Euronext
euronext.comEuronext is the pan-European stock exchange and market infrastructure, connecting European economies to global capital markets to accelerate
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