CRM & Rider Operations Associate - H/F (CDD 8 mois)

Deliveroo(22 days ago)

HybridFull TimeJunior$59,761 - $79,653 (estimated)Deliveroo Cost Center Hierarchy

About this role

The CRM & Rider Operations Associate at Deliveroo is responsible for executing digital communications targeted at riders, collaborating closely with the Rider Marketing Manager. The role involves leading CRM projects to enhance communication effectiveness, managing content strategy across social media, and ensuring brand consistency in all communications. Candidates should have experience in Digital Marketing or CRM project management, strong analytical skills, and the ability to work independently while suggesting process improvements. Fluency in French and English is required.

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Required Skills

Digital Marketing
CRM Project Management
Community Management
Social Media
Communication Strategy
Content Strategy
Campaign Execution
Performance Monitoring
Process Improvement
Attention to Detail

+3 more

Qualifications

Bachelor's or Master's degree with a specialization in marketing, digital fields, corporate communication, or advertising
Fluency in French and English

About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.