Wipro
A cross-functional lead responsible for executing ITIL processes such as incident, problem, and change management within a single customer or multi-vendor SIAM environment. The role involves coordinating with vendors and stakeholders to oversee infrastructure services including networking, servers, and storage while driving continuous service improvements. Key duties include managing critical incidents, auditing compliance, and reporting on process adherence to ensure service level targets are met.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
3% below the average for this role