Cross Technology Managed Services Engineer (L1)
NTT DATA,(1 year ago)
About this role
The Managed Services Cross Technology Engineer (L1) is an entry-level role providing first-line support across multiple technology domains to ensure client IT infrastructure and systems remain operational. The role focuses on proactive monitoring, incident identification, and restoring services to meet SLA requirements. It supports standard and low-complexity incidents and may contribute to project and disaster recovery work as needed.
Required Skills
- Monitoring
- Troubleshooting
- Incident Management
- Ticketing
- Communication
- Cloud
- Networking
- Security
- Virtualization
- Disaster Recovery
+1 more
Qualifications
- Bachelor's Degree in IT/Computing
- CCNA
- Azure Administrator Associate
- AWS Solutions Architect Associate
- Veeam Certified Engineer
- VMware Certified Professional: Data Centre Virtualization
- Zerto
- Google Cloud Platform Certification
- Oracle Cloud Infrastructure Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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