Cross Technology Managed Services Engineer (L2)
NTT DATA,(8 months ago)
About this role
A Cross Technology Managed Services Engineer (L2) at NTT DATA supports and maintains clients' IT infrastructure, ensuring service continuity through proactive monitoring and incident resolution. The role focuses on maintaining high service quality, collaborating across teams and clients, and contributing to change management and service optimization initiatives.
Required Skills
- Incident Management
- Monitoring
- ServiceNow
- ITIL
- Vendor Management
- Change Management
- Automation
- Disaster Recovery
- Communication
- Planning
Qualifications
- Bachelor's Degree in IT/Computing
- Equivalent Work Experience
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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