Cross Technology Managed Services Engineer (L2)
NTT DATA,(1 year ago)
About this role
A Managed Services Cross Technology Engineer (L2) at NTT DATA provides second-line managed services to ensure client IT infrastructure and systems remain operational. The role focuses on proactive monitoring and resolving incidents and requests across multiple technology domains while supporting projects and disaster recovery activities as needed.
Required Skills
- Monitoring
- Incident Management
- Ticketing Tools
- ITIL
- Vendor Management
- Cloud
- Security
- Networking
- Applications
- Troubleshooting
+5 more
Qualifications
- Bachelor's Degree IT/Computing
- CCNA
- CCNP
- Microsoft Certified: Azure Administrator Associate
- AWS Certified: Solutions Architect Associate
- Veeam Certified Engineer
- VMware Certified Professional: Data Centre Virtualization
- Zerto
- Pure
- VxRail
+7 more
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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