Cross Technology Service Delivery Field Support Engineer (L1)

NTT DATA,(13 days ago)

Noida, IndiaOnsiteFull TimeJunior$40,000 - $60,000Technical Support

About this role

The Cross Technology Service Delivery Field Support Engineer (L1) is an entry-level technical role focused on providing remote and onsite support to clients, managing incidents, and ensuring service continuity. The role involves troubleshooting, configuration, and installation of infrastructure and software, with a focus on client satisfaction and SLA compliance.

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Required Skills

Cisco
NetApp
EMC
Webex
VOIP
Networking
Troubleshooting
Technical Support
Network Routing
Switching

Qualifications

Bachelor's degree in Information Technology or related field
CCNA Certification

About NTT DATA,

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At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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