Silverspin
The CS Improvement Project Specialist leads projects to reduce manual work in Customer Service by observing procedures, identifying pain points, and delivering structured improvements. The role involves redesigning processes, implementing automations, and coordinating with cross-functional teams to ensure successful project delivery. This position requires strong project coordination, analytical skills, and the ability to influence stakeholders without authority.
Silverspin is an iGaming company focused on building and operating online gaming experiences, combining technology and product design to deliver engaging player journeys. Their careers site highlights opportunities in engineering, product, and operations, emphasizing innovation, growth, and leadership in cutting‑edge tech roles. Silverspin promotes a culture of continuous development and aims to attract talent keen to shape modern iGaming products.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Silverspin.
Silverspin didn’t post a salary, so this is our estimate from similar listings.