CSR - Flooring (KNOXVILLE, TN)

The Customer Service Representative for Flooring creates and maintains positive relationships with customers, installers, and The Home Depot while managing work orders and providing daily support to installation crews. This role involves dispatching rolled carpet goods and supplies, often operating a forklift, and serving as the first responder to issues reported by stores, installers, or during jobsite inspections. The position reports to a Site Operations Manager and ensures timely delivery of services through effective coordination and communication.