Bonfe
The CSR Manager Contact Center leads the customer service team at Bonfe, focusing on developing staff, improving booking conversion, and ensuring efficient service board management. This role involves coaching team members, monitoring key performance indicators, and collaborating with marketing and dispatch to maximize customer engagement. The position requires a hands-on leader who can drive measurable results while maintaining a positive customer experience.
Headquarters
South Saint Paul, Minnesota, United States
Company Size
51-200 employees
Founded
1993
Bonfe (Bonfe Plumbing, Heating, Cooling, Electrical & Sewer) is a Saint Paul–based home services company serving the Twin Cities since 1993. They provide HVAC, plumbing, electrical and drain/sewer services for residential customers, emphasizing fast, reliable repairs and a satisfaction guarantee. Bonfe positions itself as a top-rated local provider with competitive mid-range pricing and easy scheduling. Contact details and service area information are available on their website.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bonfe.
5% below the average for this role