CTC Case & Process Specialist GSA (m,w,d)
Insulet(2 months ago)
About this role
The CTC Case & Process Specialist at Insulet supports end-to-end OTC reimbursement processes for GSA markets, acting as a subject-matter contact across internal and external stakeholders. The role also serves as a key user for Salesforce Lightning and SAP, contributing to system testing, process documentation, and development of case management tools and reporting. This position is part of the broader Customer Care/Market Access function within a medical device company.
Required Skills
- Case Management
- Process Management
- Customer Support
- Reimbursement Management
- Prior Authorization
- Salesforce
- SAP
- UAT Testing
- Reporting
- Training
+4 more
Qualifications
- Degree
- German (Essential)
- English (B/C Level)
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