Cust Care Rep I-Bilingual (US)
Elevance Health(1 day ago)
About this role
The Customer Care Representative – Bilingual (English/Spanish) at Elevance Health provides customer support through phone and written correspondence, addressing inquiries related to insurance benefits, claims, and provider contracts. The role involves responding to customer questions, analyzing issues, documenting interactions, and maintaining positive customer relations in a hybrid work environment. It offers an entry-level opportunity within a healthcare-focused organization, emphasizing teamwork and customer service skills.
Required Skills
- Customer Service
- Bilingual
- Communication
- Data Entry
- Problem Solving
- Insurance
- Healthcare
- Microsoft Office
- Documentation
About Elevance Health
elevancehealth.comElevance Health, formerly Anthem, Inc., serves people across their entire health journey taking an integrated whole-health approach.
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