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Customer Account Manager (Hybrid) at RTX - ApplyBlast

Customer Account Manager (Hybrid)

RTX

4 months ago

3.7 on Glassdoor

Waco, TX

Hybrid

Full Time

Senior

4 applicants

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About this role

Collins Aerospace is seeking a Customer Account Manager to serve as the primary point of contact for clients regarding purchase orders, general inquiries, and satisfaction metrics. The role involves coordinating with operations and contracts analysts to resolve issues, monitor customer needs, and ensure timely processing of requests within the aerospace and defense sector. Ideal candidates will represent company policies while actively maintaining relationships to drive ongoing customer success.

Responsibilities

Serve as primary point of contact for customer purchase orders and inquiries
Coordinate operational and contract analysis to meet organizational expectations
Investigate and resolve escalated customer issues to the desired resolution
Monitor customer needs and maintain satisfaction through responsive communication
Consolidate interaction data to facilitate future process improvements

Skills

Qualifications

University DegreeAdvanced Degree in related field2 years prior relevant experience

About RTX

rtx.com

Headquarters

Arlington, Virginia, United States

Company Size

10001+ employees

Founded

2020

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At RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.