Customer Account Manager - Mid Market

HackerRank(4 months ago)

RemoteFull TimeMedior$140,000 - $160,000Customer Success

About this role

HackerRank is hiring a Customer Account Manager to drive customer success and strengthen long-term partnerships with mid-market customers. The role focuses on advancing HackerRank’s mission of skills-based developer hiring by optimizing customer use of the platform and delivering measurable business outcomes. The position supports revenue goals through renewals and expansion while working closely with internal teams and customer stakeholders.

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Required Skills

Account Management
Customer Success
Renewals
Expansion
Stakeholder Engagement
Forecasting
Strategic Planning
Communication
Collaboration
Customer Engagement

About HackerRank

hackerrank.com

HackerRank is an online platform for coding tests and technical interviews that helps companies assess, interview, and hire software developers. It provides a library of pre-built and customizable coding challenges, real-world programming tasks, timed assessments, and live pair‑programming interview tools across many languages and frameworks. The platform automates scoring and ranking, offers analytics and reporting, and integrates with ATS and recruiting workflows to streamline screening at scale. Organizations use HackerRank to run prescreens, take‑home projects, and interview sessions that support skills‑based hiring.