Dubois
The Customer Account Manager serves as the primary champion for the customer experience, managing the entire customer relationship from master file maintenance and credit terms to order processing and JIT supply chain programs. This role involves acting as an inside sales representative to follow up on quotations, cold call existing customers, and partner with internal teams on forecasting and dispute resolution. The position requires strong organizational skills and proficiency in Microsoft Office and Oracle ERP to ensure accurate delivery metrics and customer satisfaction.
Dubois (formerly HW International) is a family-owned specialty insurance broker delivering boutique care and global market access for complex risks. The firm provides tailored insurance and risk management solutions across industries such as fine art, aviation, agriculture, and renewable energy, serving individuals, businesses, and brokers. With over 40 years of experience and operations spanning 100+ countries, Dubois combines personal service with international placement expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Dubois.
Dubois didn’t post a salary, so this is our estimate from similar listings.