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© All Rights Reserved. ApplyBlast.com
Wipro
A Customer Account Resolution Team Lead at Wipro leads and coaches a team of approximately 15 Customer Service Representatives to achieve operational excellence and deliver exceptional customer experiences. The role involves driving team performance through continuous coaching, managing escalations regarding complex billing and account issues, and ensuring compliance with company policies and data security standards.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
45% below the average for this role
Resolution Specialist Team Leader
Wing Assistant
Systems Account Resolution Analyst
Bristol Hospital and Health Care Group
Systems Account Resolution Analyst
BRISTOL HOSPITAL INCORPORATED
Systems Account Resolution Analyst
Bristol Hospital and Health Care Group
Systems Account Resolution Analyst
Bristol Hospital and Health Care Group
Resolution Specialist Team Leader
Wing Assistant