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Customer Account Specialist 3rd shift at C.H. Robinson - ApplyBlast

Customer Account Specialist 3rd shift

C.H. Robinson

5 months ago

3.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Customer Account Specialist at C.H. Robinson manages client accounts end-to-end, ensuring seamless coordination across the logistics network to drive retention and service quality. The role involves resolving conflicts proactively, optimizing account performance, and collaborating with internal teams to maintain operational excellence. Candidates will engage in activities such as order execution, building Load Board Portals, and troubleshooting EDI platforms to support customer satisfaction.

Responsibilities

Manage customer accounts end-to-end across the logistics network
Resolve customer conflicts diplomatically to preserve relationships
Execute operational tasks including order creation and load assignment
Troubleshoot Electronic Data Interchange and Navisphere platforms
Process claims and manage accessorial charges effectively

Skills

Qualifications

High School Diploma

About C.H. Robinson

chrobinson.com

Headquarters

Eden Prairie, Minnesota, United States

Company Size

10001+ employees

Founded

1905

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Reliably meet all your global logistics and technology needs with C.H. Robinson. Supply chain management is optimized with our experience, data, and scale.