Customer Accounts Specialist

Phoenix Contact(5 days ago)

Middletown, PAOnsiteFull TimeMedior$40,000 - $60,000Customer Service

About this role

The Customer Accounts Specialist manages order processing and customer account maintenance, acting as a liaison between customers and internal teams to ensure customer satisfaction. The role involves communicating with customers, documenting inquiries, and processing orders to meet customer needs.

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Required Skills

Customer Service
Order Processing
CRM
ERP
Communication
Data Analysis
Problem Solving
Microsoft Word
Microsoft Excel
Teamwork

Qualifications

Associate's Degree in Business or related field
2 years of customer-facing experience

About Phoenix Contact

phoenixcontact.com

Phoenix Contact, headquartered in Blomberg, Germany, is a global provider of industrial electrical engineering and automation products and solutions. The company designs and manufactures connectors, terminal blocks, power supplies, surge protection, PLCs, industrial Ethernet and wireless communication devices, and software for control, monitoring, and IIoT integration. Serving factory and process automation, energy, infrastructure, transportation, and e‑mobility markets, Phoenix Contact emphasizes modular, reliable hardware and scalable solutions that support Industry 4.0 and renewable energy applications.

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